Frequently Asked Questions
Questions about our products
What materials do you offer for our packaging?
We offer a selection of materials such as pearl white PP film, transparent PP film, metallic
PP film and PET/PE transparent and PET/PE metallic. Each material has special properties that are suitable for different products and industries.
What is the "Made for Recycling" seal?
The "Made for Recycling" seal is a certification from Interzero that confirms that our packaging is particularly recyclable.
What are the advantages of your packaging?
Our packaging is recyclable, offers optimum protection for the products, has a high barrier function and is available in various sizes and designs.
Which products are your packaging suitable for?
Our packaging is suitable for food, cosmetics, pet food, food supplements and many other products.
Questions about the order
Is there a minimum order quantity?
No, there is no minimum order quantity with us. You can order exactly the quantity you need.
How can I place an order?
Orders can be placed via our pouch configurator on the website. Simply select the desired specifications and designs and follow the instructions.
Can I order as a private individual?
Yes, private individuals can also place orders with us.
Which payment methods do you accept?
We accept various payment methods, including credit cards, PayPal and bank transfers.
Questions about design creation
How do I create a design for my packaging?
You can upload and customize your design using our user-friendly pouch configurator. Alternatively, we also offer a design service with various design packages.
What do I need to consider when creating my print file?
Make sure that your print file has the correct resolution and format and check that all elements are placed correctly. You can find more details in our print templates.
Can I also upload my own designs?
Yes, you can upload your own designs in our pouch configurator.
Questions about delivery and shipping
What shipping options do you offer?
We offer standard production, Express production, snail production, standard shipping and express shipping. Delivery and production times vary depending on the option selected.
Do you ship internationally?
Yes, we ship our products worldwide.
How can I track the status of my order?
After placing your order, you will receive a dispatch confirmation with a tracking number, which you can use to track the status of your delivery online.
